We are a group of people who care about making everyone’s visit to our clinics a positive and professional experience, conducted in a friendly environment. Our aim is to work together to identify and resolve consumer issues, and discuss ways to improve the client experience in a friendly and social manner.
The group acts in an advisory capacity to True and takes on the job of providing feedback, participating in discussions, resolving issues and contributing ideas. This occurs predominantly online, utilising tools such as the discussion forums on True’s Consumer Advisory Group Portal, and via email.
As a client member, you can:
As a health professional, you can:
You don’t need any experience, other than being a past or present client, or a current member of staff. We would really appreciate a little bit of your time, your skills in coming up with practical solutions, and your willingness to help us create a better environment for our clients and staff.
Our aim is to work together to identify and resolve consumer issues, and discuss ways to improve the client experience in a friendly and social manner.
You can resign from the group at any time by emailing us to let us know, but we hope you will be a member for a long time to come!
Expression of interest