True offers a full refund or enrolment in a subsequent course if:

  • we cancel a course
  • no place is available, or
  • a participant cancels at least 14 days before the course commences.

 We are not responsible for travel or other costs resulting from course cancellation. Refunds are not provided if a participant cancels less than 14 days prior to the commencement of the course.


Please choose carefully. We do not normally give refunds or accept returns if you change your mind or make a wrong decision.

If a product is faulty, damaged, wrongly described, doesn’t perform as advertised or is different to the product ordered, we offer a refund, exchange or credit within 30 days of purchase.